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We want you to be completely satisfied with your purchase. If for any reason you are not, we offer the following return and exchange options:
Returns
Customers can return their product within 7 days of receiving it for a full refund, provided it is in its original condition, packaging, unopened, unused, or defective.
Exchanges
If the product is found faulty or damaged, a free replacement is available within 14 days of delivery.
After 15-30 days, exchanges will incur a 15% deduction if the product is in its original condition.
After 30 days, exchanges will be subject to a minimum 25% deduction, or more depending on the product's condition (worn or damaged items may incur higher charges).
NOTE: Refund or Return is applicable with respect to receiving of complete package with all the accessories (including proper and original packaging)
1 Year Warranty
We stand behind the quality of our products! We offer a 1 Year warranty, meaning if anything happens to your product due to manufacturing defects, we will repair it for free. It does not cover damage from misuse, drops, or water.
For any return, exchange, or warranty-related queries, please contact our support team.
Customer will courier it back to our warehouse on their expense (address will be provided by the team), once received our team will analyze the package/product and due process will be initiated and may get done in 3 business days.
NOTE: Refund or Return is applicable subject to receiving of complete package with all the accessories (including proper and original packaging).
We will deliver orders in 3-5 working days with our courier partners.
You can reach us at our email help.
shelini@gmail.com or contact us at WhatsApp number, 03128749097
We provide a wide range of kitchen appliances, including air fryers, dough makers, roti makers, stand mixers, blenders, and more — all designed to make cooking easier and more enjoyable.
Orders are typically delivered within 3‑5 working days via our courier partners across Pakistan. Delivery times may vary slightly for remote areas.
You can return any product within 7 days of receipt for a full refund, provided it is in its original condition, unused, and with all accessories and packaging. Faulty or damaged products can be replaced free of cost within 7 days of delivery.
Yes. All products come with a 6-month manufacturing defect warranty, which covers defects in materials or workmanship. It does not cover damage caused by misuse, drops, or water.
Orders can only be canceled or modified before they are processed for shipping. Please contact our support team as soon as possible if you need to make changes.
If your product arrives damaged or is faulty, contact us immediately with your order details and photos or videos of the issue. We will guide you through the replacement or return process.
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package in real-time on our website or the carrier's tracking portal.
We collect only the information necessary to process orders and improve your experience. Your data is protected and never sold to third parties.
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